People are struggling to secure GP appointments when they need them the most thanks to the dreaded 8am call.
According to The Self-Care Census 2024, an annual survey carried out by the consumer healthcare association PAGB, over 36% of people who tried to get some time with their GP for advice and treatment for a self-treatable condition struggled to get an appointment, which has increased by 6% this year.
As a result, it has continued to impact people’s access to healthcare, both in person and online. Although 77% of adults have said that they need to take more responsibility for their health to help ease things off the NHS, and 79% also admit that A&E and GP appointments should only be needed when it’s absolutely necessary.
But, how can people avoid the 8am doctor’s appointment lottery, and still secure GP appointments when they need them?
Due to the high demand for doctor appointments, the Department of Health and Social Care introduced the NHS Pharmacy First Scheme in January this year.
“This scheme allows patients to visit local pharmacies to obtain certain medications and healthcare advice, rather than waiting extended periods for a GP appointment,” said Carolina Goncalves, superintendent pharmacist at Pharmica.
“Patients can avoid the risk of not securing a timely GP appointment by visiting community pharmacies for medical advice and prescription-only medications, including antibiotics and antivirals for seven medical conditions: sore throat, sinusitis, uncomplicated urinary tract infections in women, impetigo, infected insect bites, shingles, and earache.
“Individuals can consult pharmacies in person or virtually to see if they can assist with their medical needs. Additionally, GP receptionists, NHS 111 and other emergency care providers can direct individuals to pharmacies that can assist with the required services.”
Use online services
Individuals can avoid the morning rush to secure a GP appointment by utilising the service of online pharmacies. “These platforms offer free online consultations for various conditions, including erectile dysfunction, thrush, genital herpes and warts, cold sores, colds and flu, skin conditions, and so forth,” said Goncalves.
“By visiting a reputable online pharmacy’s website, patients can complete a medical questionnaire, providing information about their symptoms and medical history. This enables qualified pharmacists and doctors to assess their condition and prescribe appropriate treatments.
“This convenient alternative ensures timely access to necessary medical care, with many companies offering same-day or next-day delivery, eliminating the need for a GP appointment. Additionally, online pharmacies allow working individuals to get their medication delivered to their doorstep, eliminating the need to take annual leave for a GP visit.”