If some asked if your company or product was focused on the patient, you are likely to respond with an enthusiastic yes. Let’s probe a little more …
When was the last time he asked a patient to contribute to the design of the trial? Have you ever asked a patient to contribute to a protocol? If you are honest, most of us would rarely say or never.
Almost all life sciences, clinical operations and the patient’s defense conference present sessions, even in the benefits of patient center. Many major pharmaceutical, biotechnological organizations, medical and clinical research devices (CRO) employed the main patient officers. However, according to NIH, more than 90% of the studies are delayed due to failed inscription or challenges in patient retention. This is equivalent to more than $ 40 billion in unrecoverable losses.
Doesn’t anything add?
For me it is personal
I am one of the lucky ones. I work with a team that intentionally surrounds the voices of the patients, since my own voice is one of the loudest.
For 13 years, I took care of two children born with eosinophilic esophagitis (EOE), a strange incurable disease and once dead. In 2003, nobody knew it was EO. Wherever I turned, I was fired. Meanwhile, my children suffered. My marriage was beaten. Our finances were in ruins. When I found the strength to look beyond my own circumstances, I realized that many others were also suffering.
Through the patient’s defense, legislative efforts and collaboration with the researchers who valued my voice, witnessed first hand the incredible power of the patient’s perspectives in the transformation of medical care. And yes, my children were short.
A couple of years after this powerful transformation, I was diagnosed with Ehlers-Danlos syndrome, hypermobile type (HEDS). Tok only 48 years! With each Bengal, medical care providers minimized my symptoms and did not hear what I knew about my own body. Eight years after my diagnosis, I still have to find an effective treatment or qualify for a clinical trial.
I have seen that lives change to scale when patient centriction is a priority. I have also seen much of anything when the voices of the patients depart.
All sides win
The patient center is not an act of charity or kindness. The patient center focuses on the best possible results of the patient. This benefits patients, the clinical community and the entire health ecosystem. How do you see the patient’s center in clinical research?
Involve patients early: Understand that I am one of your best real world data sources. Science alone will never tell you what it is like to live with my condition. Ask the patients! We have a lot to share, and we want to help.
- How do you benefit – By committing to me and others like me early in the design of the trial, through patient surveys and panels, you can ensure that the protocols are aligned with the real needs of patients.
Educate and answer my questions: Duration The recruitment of clinical trials, providing me with a companion patient, instead of a recruiter or a pure ia tool. Connect with a real person who can speak my language, answer my questions and guide me through the process while comforting me and gives me the load.
- How it benefits, by keeping myself informed, relieving my fears and making me feel less “sold”, you are more likely to trust you, and your consent for your clinical trial is more likely to accelerate registration.
Adapt to my lifestyle: Ask me about my life, priorities and time commitments. Consider how my lifestyle can inform and adapt the protocols.
- How it benefits: Flexible study design improves adherence to the patient, decreases abandonment rates and increases the probability of consent.
Diversity matters: Include several perspectives in all areas or clinical development.
- How do you benefit – By improving diversity in clinical trials, it can ensure that treatments are safe and effective for all people.
Verify my emotional health: The disease affects emotional well -being. Chanseses is, I am too rejected to schedule visits with a therapist.
- How do you benefit – Bad emotional health affects adhesion. Some treatments can also affect mental well -being. When registering with me, I feel careful, and it is likely to remain committed to a trial. In addition, it can collect evidence on the impacts on the mental health of treatment.
Evaluate my technological battery: Technology can help collect clinical and health data, but I do not assume that I am good with technology or I even have access to any technological infrastructure.
- The way it benefits, a technology evaluation ensures that I am well equipped and well trained to collect the data you need.
We are all in this together
The center-centrition benefits the entire medical care ecosystem. When we associate with patients:
- You save money.
- We solve the problems of real patients and address the needs of real patients.
- We ensure that medicines are safe and effective for all people.
- People we love have access to life’s salvation treatments.
Patients are waiting to help you. You cannot afford to reject them.
Photo: Lovethewind, Getty Images

Suzanne Harris is a patient lawyer and senior vice president of marketing and communications in the matter. Suptswell challenges sponsors, CRO and sites to rethink patient recruitment by providing the patient -centered solutions that address the greatest challenges in clinical development.
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